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Frequently Asked Questions for Buyers


How do I contact the seller of a business?

Click the "Contact Seller" button at the top of a business listing. This will open a contact form that allows you to enter your details and a personal message to the seller.

All messages to sellers are delivered through the email system. The seller will reply to you directly.


How do I register with

After you have sent an enquiry on a business for sale, you have the option to enter password information to complete the registration process and create a free Standard Buyer account.

You can also use the "Register as a buyer" links around the site to create a buyer account.

Register as either a Standard or Premium Buyer >>


How do I change or update my account details?

In order to change or update your account details you will need to sign in to your account with your username and password.

Once you sign in, click on ‘Edit your name, address, email and password’ to update your contact details, or change your username and password details.

Sign into your account >>

Forgotten your username or password? >>


Why do I have to pay to access a listing?

If you wish to contact the seller of a new listing – i.e. a business that has been listed on the site within the last 14 days – you need to pay to become a Premium Buyer.

You can pay for either a monthly or annual subscription.

After 2 weeks on the website, the listing is available to all buyers and it is then free to make contact with the seller.


How do I upgrade to Premium Buyer Membership?

If you wish to upgrade your membership from Standard to Premium, you have 2 options.

1. By logging in to your account

Sign into your account using your username and password.

Once you have signed in, click on ‘Upgrade to Premium Buyer subscription’ in the ‘Your Buyer Account Settings’ panel located on your account page.

2. Upgrade when sending your enquiry

When you find a new listing, you will be asked to either register as a Premium Buyer or upgrade to become a Premium Buyer.

Follow the on screen instructions.

Sign into your account >>

Forgotten your username or password? >>


How do I use the site to find a business for sale? has invested heavily in connecting buyers and sellers of businesses for sale. There are a number of ways you can use the site to help you find and buy your ideal business.

Keyword Search and Browse

You can find businesses by typing your key word search, e.g. Restaurant, into the text box found on the homepage or on the search results pages.

Browse links allow you to drill down through the sectors and categories of businesses for sale and can be found on the homepage under ‘Search by Sector’. You can also ‘Search by Region’ and click on the most popular searches listed in ‘Top Searches’.

Advanced Search

Advanced Search allows you to narrow down your search criteria by location and price.

Use Advanced Search >>

Business Wanted

Reach 1000s of sellers by advertising your ‘Business Wanted’ requirements for free. Create your own listing detailing what you are looking for in your ideal business opportunity. Business sellers will come to you.

Post a ‘Business Wanted’ listing >>

Email Alerts

Let us email you details of businesses for sale that match your requirements. Email Alerts is a free service.

You need to have an account with in order to sign up for Email Alerts.

Create an Email Alerts profile >>

RSS Feeds

Sign up for RSS Feeds and have businesses you are interested in delivered directly to your PC via a feed. You’ll know about them as soon as we do.

Sign up for RSS Feeds >>


How do I get more details about a business for sale?

If you want further information about a business for sale you must contact the seller or the seller’s representative (an agent, broker or intermediary) directly via the site. does not have any more information about a business for sale than is currently available on the site. We are not a broker or an intermediary. We are an advertising medium, like a newspaper or magazine but on the web.

Therefore, to contact a seller please click the ‘Contact Seller’ button on the listing.

Please note: the seller may request more information from you than the information you provide in your initial enquiry. They may also ask you to sign a confidentiality agreement before disclosing any further information about the business.


There wasn’t enough information on the business / information was inaccurate / financial information was incorrect / location wasn’t clear

While we do our best to ensure that all businesses advertised on the site are genuine, we do not create the listings. All the information provided comes from brokers acting on behalf of the sellers and the sellers themselves. We encourage advertisers to provide as much information as possible, especially when it comes to the location of the business.


The business has been sold, can I still contact the seller?

Brokers and sellers are responsible for their own listings and it is down to them to update their listings if a price or any of the other information about the business should change. Unfortunately we have no control over this, although this is something we are looking at changing. We are constantly working with our brokers and other sellers to ensure their listings are as informative as possible.

The following system is in place at the moment – if a listing has not been updated in any way during a 12 month period, it will ‘expire’, i.e. it will be removed from the site. We realise this isn’t much help if the business has been sold during this time, therefore once again we have asked our advertisers to be more vigilant in maintaining their listings.


Why hasn’t the seller got back to me?

There are a couple of reasons why sellers don't, or take ages to reply. Mostly it is because it takes time to get to your enquiry and send the appropriate information through to you. This can also be hindered further if the broker or seller is out of the office or on holiday.

Some business brokers send their information through the post, some may try and call you and some may email you, so keep your eye on voicemail messages and your junk mail folder. Most brokers are excellent at replying and we recommend you continue to request the information you want and don't get put off it you don't hear from one.

You may also find that some brokers require you to sign a confidentiality agreement prior to any further information being sent out. Please remember this is sometimes a critical requirement and it is often needed to protect the seller and the business being sold. If you put yourself in the seller’s shoes, you might not want to send out all your financial records etc. to people you don't know (particularly your competitors) or you may only want the broker to release confidential information once you have spoken or met the potential buyer.

Also, we want to encourage you to include as much information about yourself and why you are requesting the details of that business when you enquire. This is so that you distinguish yourself from others who may not be as serious about the business as you are. Brokers should, and often do, send information to every request but the more information you provide such as 'I have looked into finance and this business would be a viable option for me' or 'I am in a position now that if I find the right business I can move immediately', would place your enquiry as a higher priority.

It can take up to one week before you hear from the seller in this way. If you have still heard nothing after one working week and would like Customer Services to chase the seller up for you, you need to be a Premium Member. (Customer Services assistance is only available to Premium Members.) You can find instructions in Your Account area to upgrade to Premium Membership.

When you contact us as a Premium Member, Customer Services will investigate why the seller has not got back to you. We will try contact the seller for you or send you their direct contact details if they are available.

Contact the Customer Services Team >>


Can I do a search by the business reference number?

If you have visited the site and seen a business you like, you can make a note of the 6 or 7 digit listing id and search for it by typing this number in the search box on the homepage.

You can also save businesses to a shortlist however you need to be a registered buyer in order to take advantage of this service


Why doesn’t get back to me?

Customer Services assistance is a Premium Buyer benefit. The majority of buyer queries can be solved by visiting our Frequently Asked Questions page.

If after reading the FAQs you haven’t found what you are looking for, please feel free to contact us. However please note, it may take some time for us to respond due to the high volume of queries we receive.

Contact the Customer Services Team >>

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